We have updated our 5-Year Strategic Plan, as well as our annual senior leadership strategic plan. You may access them via the links inserted below.

Additionally, each service-type/department creates a strategic plan that aligns with our leadership plan. Together, these synced strategic plans support us in achieving our goals as a united company.

We value each employee and thank you for your individual contributions that support our mission, “Thomas Allen is committed to working together to provide
meaningful quality life experiences to all people.” 

5-Year Strategic Plan

2023 Senior Leadership Strategic Plan

The State of Minnesota approved Frontline Worker or Hero Pay as a way to thank people who worked on the frontlines during the COVID-19 pandemic peacetime emergency. As an employee of Thomas Allen, you may qualify for this Frontline Worker Pay.  Please read the following letter and refer to the attachments for more information regarding this program, eligibility and how to apply.

Thank You,

Kari Schuster, Administrator

Frontline Pay Letter from Administrator

Frontline Worker Pay – Employer Notice

Frontline Worker Pay – Information Sheet

The Diversity, Equity, and Inclusion Policy Committee requests your input!  The link below provides access to the annual survey. The committee uses your feedback to guide them as they make suggestions for policy direction that will improve our inclusion efforts as a company.

Please be advised that it is not in the scope of practice for this committee to address complaints or concerns that may be noted in survey results.

If you have a matter that you feel needs to be addressed formally, you may reach out to Beckey Skouge, HR Director at BeckeyS@thomasalleninc.com or 651-789-5115 to further discuss your concern.

If you have questions, you may address them to:  DEI@thomasalleninc.com

The Survey Can Be Accessed Here

A new grant program is available, Minnesota Future Together, and we invite employees to look into this further, as many of our team members may be eligible.

This new program will provide eligible Minnesotans with a tuition-free pathway for earning a certificate, diploma, associate’s degree, or bachelor’s degree at any public institution in the state. The grants are
available starting spring 2022 through 2024 OR until all funds are dispensed, whichever comes first.

The objective of this grant program is to offer tuition-free college pathway for students in high-need career areas.

Learn more  here!

This benefit is available to ALL Thomas Allen staff and their family members.

Support for you to achieve your goals

Your ambitions are important to us. Through the new educational partnership between Capella University & Thomas Allen, Inc. you are eligible for significant educational benefits each designed to help you reach your goals.

Scholarship Opportunities and More!

• $5000 – $20,000 GuidedPath scholarships on eligbile bachelor’s, master’s, and doctoral programs, plus an additional 10% tuition discount.
• Get a 50% tuition discount on your first 12-week sessino of FlexPath, plus save an additional 10% throughout your program.
• Access to free professional development opportuntiies, including free on-demand webinars in leadership development, goal planning, well-being in the workplace and more.
• Current Capella students are now eligible for 10% tuition discount on all future academic terms.
• Immediate family members, consisting of spouse/domestic partner, and unmarried children up to age 30, are also eligible for Capella educational benefits.

Capella provides an online education that’s flexible and designed to fit the way you live today. We invite you to learn more about Capella’s bachelor’s, master’s and doctoral degree programs. Available areas of study include general psychology, mental health counseling, addictions studies, social work, marriage & family therapy, applied behavior analysis, human services, business, information technology, public administration, health sciences, education, and more. 

Capella University is an accredited by the Higher Learning Commission (hlcommision.org), a regional accreditation agency recognized by the U.S. Department of Education. In addition to the regional accreditation, Capella has earned specialized and program-specific accreditation recognizing the quality of our degree programs, including CACREP, COAMFTE, and CSWE. Please see all professional accreditations here.

You may explore our partnership page that includes access to the free webinars, and a more thorough explanation of the available benefits and program  on our Employee Training page. A direct link to the partnership page is available for your convenience.

The 245D COVID-19 Policy has been updated. Please review policy and document as training on your training documentation record.

Policy revisions are summarized below, and where you can find the policy in your policy book. Please refer to your supervisor with any questions.  The policy is also available in our Bloodborne Pathogens – COVID-19 online course. You may access that on our Employee-Training page. 

Thank You.

RE:   245D POLICY BOOK

 DATE:        AUGUST 23, 2021

 POLICY REVISION/ADDITION

 The following changes have been made to your 245D Policy book. This policy should be posted and notification is required. Residential sites – please make 2 extra copies, one for Communication/Training book and one to post and one for the policy book.

 Section: 8 – Incident Response Procedures

Sub-section: U – COVID-19

Updates made due to changes in CDC and MDH guidelines for licensed facilities. The following policy changes are:

Masks are required for all staff, regardless of vaccination status.

Eyewear is required for all staff working direct care.

Requiring person to get tested immediately, and again at 3-5 days, upon exposure or development of COVID-related symptoms, regardless of vaccination status.

Visitors must mask regardless of vaccination status.

Exposure: Unvaccinated persons should quarantine in their rooms for 10 days after exposure, or until a negative COVID test is received (test taken at least 3-4 days following exposure). Vaccinated person do not need to quarantine or get tested following travel unless they are symptomatic or have been exposed to someone with COVID-19. Getting tested 3-5 days post travel is recommended.

The attached documents include a letter from the Administrator discussing Thomas Allen’s Return to Office plan, addressing occupancy levels at the various Thomas Allen offices and the phased process of how this will continue to roll out through 2021.

The second document provides a visual reference to her letter of explanation.

Letter of Explanation – Return to Office Plan

Return to Office Plan – Visual Reference of the Phases

The Nice Healthcare Benefit has expanded services available to employees. Please read the explanation letter from Beckey Skouge, HR Director. Brochures from Nice are included as well.

Explanation Letter from  HR

Nice Mental Health Therapy Flyer

 Nice Getting Started Flyer

Thomas Allen Staff,

 The verdict of the Derek Chauvin trial was reached today, and while that was the end of the trial – that does not mark the end of all of the work that still remains to be done. Thomas Allen is dedicated to doing whatever we can to providing a safe, positive and inclusive environment for all staff and persons served that are a part of the Thomas Allen community in addition to all people in external communities. This past year has been extremely painful for many people, and while the trial is over we all need to continue to come together moving forward to stop the unjust violence.

 If talking to one of our Employee Assistance Plans would be helpful, please use the following information:

 –          If you are on our Healthcare Plan – call 1-800-626-7944 (it’s confidential and staffed by top professionals)

 –          If you are not on our plan, or want an additional resource, Call 1-888-628-4824 or go online to www.GuidanceResources.com .  User name = LFGsupport and the Password = LFGsupport1.  This EAP is also staffed by top trained professionals and is confidential.

 We are here for you.  We care.  If we are able to help, we will.

 Thank you,

Sandy Quinn, Jesse Perron, David Peterman, Jim Perron

____    ____

Additional information on resources and an attachment is provided below for additional support.  –  Beckey Skouge, Director of HR

Last September, the National Alliance on Mental Illness (NAMI) compiled an impressive list of resources that discuss the “impacts of trauma and racism on African Americans and people of color.”  They also added resources meant to evoke thoughtful discussion on confronting bias and helping initiate conversations on addressing racism.  Also included are resources for Local Mental Health Agencies and Providers.  This information was shared with members of our Case Management team who thought all Thomas Allen staff would benefit from additional sources of information and assistance.  We hope that some of these resources are helpful to you as we continue our work on addressing racism, equity, and inclusion.

Culturally Responsive Resources

The attached document is a letter from the Administrator, SandyQuinn, announcing her retirement and her successor, Kari Schuster. Please read.  Thank You.

Announcement of Retirement

A letter from the owners is available to all personnel by following this link:

Letter from the Owners – November 20, 2020

The trial of Officer Derek Chauvin has been a cause for anxiety, fear, anger and trauma for a great many people in our state – and nation. We have put together Informational resources that may be beneficial during this very stressful time. We hope that this information will be helpful if/when you need further clarification, support, trial updates, help with coping mechanisms, etc.

Below is a list of local resources related to the Derek Chauvin trial.

It includes:

• A video put on by Hamline University on what to expect, including explaining the process of trials in general and answering frequently asked questions

• Educational Web Resources: Lots of places are providing straightforward lists of what to expect, court schedules, and trial updates. This also includes:

o Info on Metro Transit

o What to expect from the Operation Safety Net (which encompasses how police and the National Guard, etc. are working together for security at this time.)

• Support Resources: Includes how to talk to kids about traumatic things, how to deal with trauma anniversaries, the TAI EAP, and some crisis hotlines.

Beckey Skouge, Director of Human Resources and DEI Committee 

Trial Resources and Support

Anti-Asian American Violence Resources and Support

The newly reformed DEI committee has a letter of introduction for all employees.  They also invite all employees to complete a survey.

Letter to all Employees

Survey – Please complete by January 21, 2021

Please read this letter from our Administrative Team discussing the COVID-19 vaccinations.

You can access the letter HERE.

A letter from the owners discussing plans addressing Diversity, Equity and Inclusion at Thomas Allen.  Click Here to Read.

Updates have been made to our Employee Training portal to incorporate access to the Convene trainings (Live and the Recordings), and also includes links to access the Courageous Conversations Sessions. You may see these changes and register for training here:  (This is a password protected page – if you do not have the password, please obtain from your supervisor.)  https://Learn.ThomasAllenInc.com/Employee-Training

Hello everyone!

This is a difficult email to write as I need to do so because there seems to be a prevalence of people not following our protocols on temperature screening when they come into a work site.

Please know that it is mandatory that all staff follow these protocols each and every time they enter any office or residential site. If an individual chooses not to, this will result in corrective action.

We are seeing more and more employees with symptoms and/or positive COVID results. Every one of us needs to do what we can to prevent the spread of this disease.

I seek your help, support and commitment to ensuring that we keep ourselves and each other safe.

For your information, here are the protocols:

1) Put on a paper mask (cloth if paper is not available)

2) Use hand sanitizer to clean your hands.

· Put on gloves

3) Clean the temporal thermometer with an alcohol swab.

4) Take your temperature.

· Press button and release, wait 2 seconds

· Hold to temple, wait for beep and read result

· Wait one minute for reuse

5) Clean entire thermometer with alcohol wipe.

6) Complete the information on the form.

Please remember to make sure you mark yourself out when you leave the building!!!!!

Thank you everyone! Your help with this is greatly appreciated.

Beckey Skouge, SPHR, SHRM-SCP         Director of Human Resources

Letters from the Administrator are available below, addressing the most recent Governor’s Executive Order, and offering Webex meeting opportunities to answer questions from employees.  Please select the letter below that pertains to your division.

Minutes from each meeting are included under the letters, labeled “Q & A Session Minutes.”

One is addressed to 245D direct service personnel, and the other pertains to all other personnel.

Letter to 245D Residential/Direct Service Personnel

Letter to Office Personnel

Office Q & A Session Minutes – November 23, 2020

Residential Q & A Session Minutes – November 24, 2020

Video Recording of Q & A Session – Residential – November 24, 2020

A letter of apology from the owners to all employees addressing the community unrest/protests and their commitment to equality and anti-racism.

Resources for Continued Learning & Implementation

Letter from the Owners

Hello fellow team members!

I hope this finds you and yours well.

These really are extraordinary times! All of us are impacted in some way by the ongoing barrage of challenges that are coming our way. This is especially true when it comes to our kids. As parents, we have been taught that we should have all the answers. Ha! It turns out that this is a myth. It does not reflect reality and it sets us up for feelings of failure, anxiety and distress.

If ever there was a time for us to reach out and support one another, it is NOW. I challenge you to identify a team member who needs your support. Reach out to that person and let them know you are here for them. You will both feel better!

I have attached a message for you from Jonathan Bundt. His wisdom and guidance are especially needed and appreciated right now. The most important thing to remember is that you have a strong support system here at Thomas Allen. We are here for you!

Take a deep breath. Believe that we will get through these challenges and be stronger for it. Give yourself and others the gift of grace. Know that we are here for you and your family. 

Regards,

Douglas Dempsey-Hess, PHR

Note: Handouts from prior emails are also inserted below on resilience and gratitude.

Navigating Parenting

Building Long-Term Resilience

Embracing Gratitude

Letter from the Administrator addressing protocol changes for visiting with friends and family.  

Hello fellow Thomas Allen employees!

I am feeling like we are now fully “in it”. Enough time has passed that I am learning to accept that some very significant changes and impacts are going to be prolonged.

During this time, your needs for resources are evolving. The support you and your families need falls into a couple of categories. The most common categories are physical, emotional and financial support. To that end, I have attached a very comprehensive guide that offers many resources across a wide spectrum of topics. I hope you find it helpful.

These are tough times but we are tough people. Please take care of yourselves and each other. Accept the scary emotions and embrace the positive ones.

Enjoy this day!

Douglas Dempsey-Hess, PHR

Employee Resources

Greetings fellow Thomas Allen Team members!

Over the past few months, I have addressed several types of wellness. In this email, I would like to address financial wellness.

Everyone has financial realities. For some, this has really hit home recently if a family member has been furloughed or laid off from their job.

The CARES Act has influenced some changes in 401 (k) distributions, loan payment suspensions, hardship withdrawals and other aspects of 401 (k) plans.

The use of HSA funds has been revised by the government to assist with some of the restrictive burdens to participants. You should stay current with these revisions so that you best leverage their benefits to you.

Things keep changing quickly as the financial impacts to workers and employers are taking a bigger toll. Remember that you have a very comprehensive Employee Assistance Program, access to excellent resources at American Funds for your 401 (k) and a very knowledgeable and caring Human Resources department available to answer your questions and assist with your concerns.

Stay well. Take care of yourselves, your family and your co-workers.

Regards,

Douglas Dempsey-Hess, PHR

A letter of appreciation from the owners.

Our values get tested in the midst of a crisis. This is our opportunity, individually and collectively, to recommit and live out our priorities. One of our priorities must be taking care of ourselves physically to help reduce our stress. It is easier to BE strong when you FEEL strong! Attached is a resource to assist you in taking good care of yourselves. – Douglas Dempsey-Hess, PHR, Human Resources Manager

A Staying Healthy at Home Resource from Human Resources.

How are you doing? Are you beginning to figure out how to adjust to this very challenging and stressful “new world”?

Attached is a COVID-19 resources document distributed by the Minnesota School Social Workers Association. The document has links to community resources, activities for family and students, supporting students mental health needs, serving students with special education plans, and healthy habits and self-care.

Be safe. Keep looking forward. Remain cautiously calm. Together, we will make it through this!

COVID19 Resources

The attached document created by the Health Management team at Associated Bank Risk Consulting includes a number of resources for fitness, nutrition, mental well-being, children activities and more. 

Remember to take care of yourself!! 

Healthy at Home

This link is a 15 minute video from the MN Department of Health that provides prevention strategies, self-awareness & mindfulness, how we manage interactions with those we serve, and how we manage our lives overall.

Self-Care and applying Psychological First Aid for COVID-19 Responders

An update offering clarification on protocols for people who have reduced hours or no hours due to the COVID-19 situation.  The links below include the letter, a corresponding “cheat sheet” defining furlough, unemployment, & use of FMLA benefits, and the leave of absence request form.

Additionally, our Employee Assistance Program is available for employees. All employees have access to the EAP from Lincoln Financial (guidance resources) and employees who are enrolled in one of our Medica health plans also have access to the EAP offered through Medica. Both flyers are attached for your use.

Letter from Human Resources Director

Cheat Sheet on Furlough | Unemployment

Leave of Absence Request Form

Medica Employee Assistance Program

Lincoln Financial Employee Assistance Program

A letter from the Administrator sharing information about Thomas Allen communication and support plan to address the COVID-19 crisis.

It includes attachments to our Disaster Preparedness and Attendance policies.

March 17 Letter from the Administrator

Disaster Preparedness Policy

Attendance Policy

As the workforce crisis continues to worsen for disability services, ACR Homes and a working group of parents/providers have been brainstorming ideas of how we can keep pressure on our state legislators and the Governor to come back to St. Paul and pass important funding increases for DWRS. A few weeks ago, we hosted a rally outside the Governor’s mansion that garnered some great media coverage. Now we think we need to come at it from a slightly different angle. ARRM and provider organizations have a strong reputation and presence with legislators, but we need to expand our parents’ and advocates’ grassroots presence. 

Attached at this link are some draft templates ACR Homes put together. We are asking fellow providers to help share them with our parents and advocates, in hopes that we can amplify another important voice on this issue. Encourage them to add their personal experiences and ask them to send to their legislators. They can find their state legislators by entering their address HERE. To share your comments with the Governor, you can send them HERE. 

I think every provider would agree — Disability Services is in crisis mode, and we need to apply pressure on lawmakers from every direction. 

Thanks!

——————————
Gene Leistico
Chief Executive Officer, Vice President
ACR Homes, Inc.
Roseville MN

ARRM is initiating an appeal for our help:

As we head towards the start of the 2022 Legislative Session on Jan 31, we need EVERY legislator to hear about the importance of addressing the disability services workforce shortage early this session. Please take a few moments to send your legislator a message, describing the workforce crisis you, your organization or your loved one is experiencing and ask them to take immediate action to support services that support people with disabilities.

An example is provided here.

Direct care is a growing job field, but there are not enough workers to meet the current and future needs. Feedback from people who use direct care services and people who provide direct care services will help shape how the Department of Human Services uses grant money to recruit and retain direct care workers.

If you are:

• A direct care worker
• Someone who uses the services of direct care workers
• A guardian or family member of someone who uses direct care services
• A service provider
• Someone who works in areas related to direct care

You are invited to share your feedback about how the State of Minnesota could address workforce shortages in direct care. This survey is open until December 19.

ARRM has launched a petition you can access here.

ARRM is launching a statewide petition drive to ensure DSPs are included in the pool of compensated frontline workers. Please share on social media too. Thank You!

DSP Workforce COVID-19 Survey Follow-Up

The Institute on Community Integration and NADSP are conducting a 12-month follow up survey for their national DSP Workforce COVID-19 Study. If they can get 200 responses in Minnesota, they will create a two page state specific report, in addition to our national report.

Here is a link to the results of our first two DSP COVID-19 surveys. They are trying to gather information in this follow up that will be useful to providers in their advocacy. The results of this survey will be published no later than September 2021 and shared widely. We will also be putting together a Policy Research Brief and Forum on this topic.

Please share this survey link directly with DSPs and encourage them to participate: z.umn.edu/dsp-covid19-survey

The survey closes on July 23, 2021.

Employee Orientation and Ongoing Training is now available online. The annual Corporate Training Calendar, Registration links for the courses, handouts and course recordings are all accessible through our Employee Training page.

Course access is available via a password protected page at https://learn.thomasalleninc.com/employee-training    You may obtain the password from your supervisor.

Thomas Allen has two policies relating to COVID-19. 

a.  Personnel Policy, Section 8 – Safety, K. COVID-19.

b.  Standard Rule 245D Policy, Section 8 – Incident Response Procedures, U – COVID-19.  

These policies may be accessed in three possible ways:

1.  At your division work site; if you are currently assigned to work from a site, versus working remotely.

2.  On our company network:  

a.  J:\POLICIES AND JOB DESCRIP\STANDARD PERSONNEL\SECTION 8

b. J:\POLICIES AND JOB DESCRIP\STANDARD 245D\SECTION 8 

3.  On our online Training Center, within the COVID-19 training curriculum.  If you are unsure of how to access this course, please consult with your supervisor to obtain the password.